Job Description:

Senior Associate – third party collections – BPM Voice Services

Skills Required:

  • Effective communication skills, both verbal & written.
  • Thorough knowledge of US third Party collections business
  • Knowledge of collection input and output metrics and the performance drivers
  • Exposure to manage/working on dialer and manual campaigns
  • Excellent with collection techniques on all kind of papers.
  • Understanding of regulations and statues governing third party collections along with different State Laws
  • Third Party Collections Call monitoring and constructive feedback sharing experience
  • Multitasker
  • Sound computer knowledge with good typing speed with accuracy.
  • Call monitoring exposure and Coaching Skills
  • Good Analytical Skills
  • Good with MS-Office
  • Good presentation skills

To apply, please send your detailed resume to: careers@provanallc.com