Job Description: Associate – Business Analyst – BPM Consulting

Roles/Tasks to be performed by the associate:

  1. System Data Understanding
    • Building understanding of how various systems capture their data points
      • I.E. Q-Law storage of data in SQL, CLS storage in database files.
    • Building understanding of methods for storage/retrieval of those data
      • Ability to export from either platform in batch or systemic ways
      • SQL, batch reporting, ODBC, automation
  1. Performance management
    • Building understanding of those data points important to different entity types for reviewing performance.
      • Law Firms
      • Agency
      • Forwarder
      • Direct Client
    • Credit/Collection Value chain- building understanding of the entire recovery chain, so that review of the client’s data can help guide effective recovery strategy. 
  1. Analytics / Business Intelligence
    • Pulling together understanding of System Data and Performance management to help create meaningful and useful presentations of the data back to the end client
      1. Executive Dashboard – IDAP
  2. Process Management
    • Correlating patterns and trends in data to help support recommendations for Services implementation and areas of process improvement


Skills Required:

  • Maintain clear and complete knowledge on Provana’s business operations.
  • Strong Analytical Skills preferred.
  • Good time management and organization skills with ability to prioritize, multi-task, solve problems under time-constraints, meet deadlines and deliver results.
  • Strong written and verbal communication skills. 
  • Learning agility which includes the intellectual curiosity necessary to dive into new content areas, as well as comfort in developing new skills.

To apply, please send your detailed resume to: